Customer Testimonials

Here are a few of the very kind comments and letters we have received from our customers.

"We have been a client of Food and Beverage Insurance Agency (FNBIA) for many years and have no hesitation in recommending their services. Unlike some agents, specializes strictly in my industry and is staffed by experienced personnel. Although we have a main contact, who can be reached at any time, we also have the names and direct lines of our CSR whom we can direct specific questions at any time.

When we have had a claim FNBIA not only processes the claim but also assisted us with our dealing with the insurance company. As our requirements change they also arrange the appropriate adjustments to our insurance.

Being independent, every year FNBIA goes out into the market and ensures that we get the best deal available for our commercial coverage for all our locations.

In a nutshell, we demand a very high level of personal service and we get it every time."

Kathy Difuro
Barracuda Bar, Stetsons Nightlife, Executive Catering, Baytown Commissary

"Over our many years of business we have had to deal with a broad array of agents, providing us every service imaginable. In our 8 years dealing with the principals of Food and Beverage Insurance Agency, NO ONE has provided us with the level of performance we've seen from this team of professionals . We are of course appreciative for the thousands of dollars they have saved us, by negotiating the best premiums we could hope for, but are equally appreciative for the level of personal attention they provide us, on all our insurance needs, no matter how basic. They have never failed to make us feel that our relationship with them was not that of an agent and their client, but rather of teammates working together to ensure the best possible result."

Mike Bell
The Next Door and Late Nite Pie

“Because of the specialization Food and Beverage Insurance Agency’s professional staff truly understands my business needs. They protect our business while making us feel like their best and only customer.”

Duane Hefley
Firehouse and Kay’s Lounge

"As a company, Showgirl I have been based in the Fort Wayne area for almost 24 years. Where we have only been a client for the past year. We have always been impressed with their service, which manages to combine the utmost professionalism with a personal touch. Their response and advice pertaining to any issues which have arisen has always been first class, and as such I would have no hesitation in recommending them to any other local business."

Mona Butler
Showgirls

"If you think an in-town agent will always give you the best price, forget it! Year after year we have been getting prices and coverages that far exceed what I found with local agents.  I had an in town agent and had problems I could never get a call back but whenever I have needed anything Matt has always called me back ASAP and taken care of whatever we needed.  I would surely recommend them to any of my friends or family."

Danny Pitman
Stardust Lounge

"I have been dealing with your insurance for some time now and throughout this time frame, you have always provided me with outstanding service and efficiency. You have gone above and beyond what is require and for this I am eternally grateful. I would not hesitate to recommend your insurance company with extremely high regard to anyone seeking liability or property insurance and I thank you for your empathy and efficiency."

Iman
Escobar, Kobains, and Whiskey Creek

"I want to let you know that it has been a true pleasure to deal with your company. It has been a true pleasure to deal with each one of your staff; they have been prompt and responsive to our needs.

Your company has stepped up to the plate and has made us a better insured company. Each time I have dealt with someone from your company, they have been professional, courteous, and knowledgeable. Another great aspect has been that we have not had to provide a learning curve. It is as if you have handled our account for many years. I hope that you will be handling our account for many years.

Please extend our thanks to your entire employees that handle our account."

David Selmon
Fantasy North, Harlem Nights, Legends, and Showpalace

"I thought I would drop you a note to tell you how pleased I am with the service you and your staff have given me over the past six years.

You were able to provide me with a first rate insurance program for all my various business for less money than what I was used to paying before.

Also, I want to commend you and your staff for the way you have handled questions, requests, problems and claims. They were always taken care of promptly, professionally, and diligently.

I will continue to recommend the Food and Beverage Insurance Agency to my family, friends and business associates."

Gary Seaback
Hurricane Harrys, Salty Dog, and Westgate Center